It's My Family
What to Expect!
These sessions are designed to help you communicate clearly, navigate tricky situations, and manage parental challenges with practical guidance and support. Through focused communication coaching, tips for restructuring written language, and parental therapeutic support, we’ll explore safeguarding concerns and build confidence in how you interact with co-parents, professionals, and others.
This document outlines how the sessions work, what you can expect, and the boundaries that keep our work safe, professional, and effective.
Terms and Conditions
All sessions are conducted via Zoom
Professional Standards
(Sabina Challenger) is bound by the Professional Standards of Social Work England. A copy of the Professional Standards is available on request or may be viewed on the Social Work England website.
Scope of Service
Sessions are focused on:
Communication coaching and practical tips
Guidance and amendment support for language restructuring in written communication with abusive co-parents and professionals
Exploring safeguarding concerns
Parental therapeutic support
I do not complete:
Formal risk assessments, including safeguarding risk assessments
Legal advice
Court reports
Legal reports or medico-legal documentation
Session Agreement
Subject to me being satisfied that your needs are appropriate for communication coaching or parental therapeutic support, I agree to offer sessions. You are not tied into an ongoing contract and may end sessions at any time.
Session Length
Sessions are offered as either:
30 minutes
50 minutes
Session length will be agreed at the time of booking.
If you arrive late, the session will still end at the scheduled time. The full session fee will still apply.
Payment
Payment must be made in full prior to the session starting.
Session costs are clearly stated during the booking process.
Cancellation and Rescheduling
A minimum of 48 hours’ notice is required to cancel or reschedule a session.
Sessions cancelled with more than 48 hours’ notice can be rescheduled.
No refunds are provided.
Cancellations made within 48 hours will be handled at my discretion.
If I need to cancel a session, I will give you as much notice as possible and offer a rescheduling option.
Fitness to Attend Sessions
Sessions will not take place if you attend under the influence of alcohol or non-prescribed drugs.
Safeguarding and Confidentiality
Confidentiality will be maintained within legal and ethical safeguarding requirements.
Confidentiality may be broken where:
There is risk of harm to yourself or others
There are safeguarding concerns relating to a child or a vulnerable adult
There is disclosure relating to serious criminal activity where there is a legal duty to report
Where possible, this will be discussed with you first.
Supervision and Professional Development
To maintain safe and effective practice, I undertake ongoing professional development and supervision.
Sessions may be discussed in supervision without identifying details.
Session Notes and Data Protection
Notes may be taken during or after sessions.
These are stored securely and in accordance with data protection legislation.
You have the right to request access to your records.
Professional Boundaries
The coaching relationship will remain professional at all times. Boundaries can be discussed within sessions.
Ending Sessions
Sessions may be ended by either party.
I will not end sessions without discussion unless there are exceptional circumstances, including threats or acts of violence.
Complaints
If you are unhappy with the service, please raise this directly with me in the first instance. If resolution cannot be reached, you may contact Social Work England.