Your Privacy Matters

Sabina Challenger Consultancy LTD Trading as Its My Family
Unit 10 Tiger Court, Kings Business Park, Knowsley, Merseyside, England, L34 1BH
Email: contact@its-myfamily.com

 

I am the data controller responsible for your personal data.

UK GDPR requires privacy notices to clearly explain who controls the data, what is collected, why it is collected, and how it is used.

 

What Personal Information I Collect

I may collect personal information, including:

Name Contact details (email, phone, address if provided)

Information shared during coaching sessions

Relevant background information

Payment details (if applicable)

Any information you choose to share

Personal data is any information that can identify you directly or indirectly.

 

How Your Information Is Collected

Information may be collected when you:

Contact me

Book or attend coaching sessions

Complete forms or questionnaires

Make payments

Communicate via email, phone, or messaging

 

How Your Information Is Used

Your information is used only to:

Provide coaching services

Manage bookings and communication

Maintain session records for continuity of support

Meet legal or professional obligations

Privacy notices must explain how and why data is processed and the lawful basis used.

 

Lawful Basis for Processing

I rely on the following lawful bases:

Contract – To provide coaching services you request
Legitimate Interests – To operate and improve services and maintain records
Legal Obligation – Where required by law or safeguarding duties

UK GDPR requires organisations to identify their lawful basis for processing personal data.

 

Confidentiality

All personal information and coaching session content are treated as confidential.

Information will not be shared without your permission unless:

Required by law

There is a serious safeguarding or safety concern

 

Professional Supervision

I may discuss work in professional supervision.
Personal details are minimised or anonymised wherever possible.

(This is standard practice in coaching and helping professions to ensure safe and effective service delivery.)

 

Third-Party Services and Online Tools

I may use trusted third-party service providers (data processors) to support service delivery.
These may include services such as:

Video platforms (e.g. Zoom or similar)

Booking systems (e.g. Calendly or similar)

Payment processors (e.g. Stripe or similar)

Email or cloud storage providers

These providers only process data necessary to provide their service and must follow data protection requirements.

Privacy notices typically explain who data may be shared with, including processors supporting service delivery.

Many organisations list third-party processors and ensure they meet GDPR standards.

 

Data Storage and Security

Personal data is stored securely using protected systems.

Appropriate technical and organisational measures are used to prevent:

Loss

Misuse

Unauthorised access

UK GDPR requires appropriate security measures for personal data processing.

 

How Long Is Your Data Kept

Personal data is kept only as long as necessary.

Typical retention period:

After this period, data is securely deleted.

Privacy notices should explain how long data is kept or how retention is decided.

 

Your Data Protection Rights

Under UK data protection law, you have the right to:

Be informed about how your data is used

Access your personal data

Correct inaccurate data

Request deletion of your data (where applicable)

Restrict processing

Object to processing in certain circumstances

Request data portability (where applicable)

Rights related to automated decision-making (if applicable)

 

Complaints

If you are unhappy with how your data is handled, you can contact me first.

You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk

 

Cookies 

If this website uses cookies, you will be informed and asked for consent where required.

 

Changes to This Privacy Notice

This privacy notice may be updated occasionally.
The latest version will always be available on this website.